At ExtensionsOfGold.com, our experienced artisans work hard to ensure every order is of the highest quality. In-stock products will be shipped out immediately once they are processed. However, styles in high demand and custom orders may need additional production time.
In stock items typically ship within 1-2 business days.
Custom orders production time within 15-30 business days.
1. We can ship to any P.O boxes and APO/FPO address .but it takes more than 7-10 working days, very slow. So we suggest you provide a physical address.
2. We ship all items stamped as "Gift" or "Sample" and written of low product value, so most customers can't be charged a custom fee by your local Customs government. But sometimes several countries such as Canada, Germany, South Africa, Brazil would charge some taxes which are not avoided .We will submit all documents to help you go through the Customs.
3. We make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
4. If inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. So we encourage all customers to perfect all information as detailed as possible to ensure any possible delays are avoided.
When your product has been shipped, a notification will be sent to the email address you provided. The tracking number will be attached in the email.
We share a strategic cooperation relationship with the world's popular express company UPS, Fedex and DHL. You can track your package on the website:
FAQ: What Is Delivery Estimates?
Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted.
Please contact us at email@example.com should you have any questions.