Privacy Policy

We, ExtensionsOfGold highly value our customers and their privacy. Our privacy policy is to respect and protect the privacy of our customers. Your personal information is safe with us. All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. We provide this statement (the "Privacy Policy") to help you to understand what we may do with any personal information that we obtain from you.

1. LEGAL PURCHASE AGE

If you are under 18, we require that you inform a parent or guardian about ExtensionsOfGold’s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before placing an order with ExtensionsOfGold. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

2. TYPE OF INFORMATION COLLECTED

The following information is provided by ExtensionsOfGold to enable our online visitors to be fully informed of our Privacy Policies. The following is a list of data that we may collect and process about you:

Information that you provide by filling out forms on the Site;

Any information you may provide when you contact us or send us a correspondence;

Details of any transactions you carry out through the Site including the placement of any orders by you;

Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the Site if you are not of a legal age to purchase items offered for sale on the Site;

We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfill your order. We do not view or save your credit card or debit card information.

Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

3. USE OF COOKIES ON OUR WEBSITE

In common with many websites, we use "cookies" to help us gather and store information about visitors to our Site. A cookie is a small data file that our server sends to your browser when you visit the Site.

We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

4. HOW PERSONAL INFORMATION MAY BE USED

ExtensionsOfGold may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders.

When you order from ExtensionsOfGold, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out for this service, we will not send you email for new products, or special offers、upgrade opportunities and so on. However, if you choose to receive our emails from time-to-time we will use the information you provide to promote the products and services via email.

5. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

6. CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

You are solely responsible for any User Content that you submit. You are legally liable for the User Content that you submit including, for example, material protected by copyright, trademark, patent or trade secret law or other proprietary rights laws without permission of the author or owner or subject featured in such submission, or defamatory comments.

The User Content that you submit is deemed non-confidential and the Licensed Parties have no obligation to maintain the confidentiality of any information, in whatever form, contained in any submission, except pursuant to the Licensed Parties’ respective privacy policies.

ExtensionsOfGold reserves the right to remove any User Content from the Site, the Brand properties and the Services at any time, for any reason. If you believe User Content residing on the Site or the Services infringes a copyright, please refer to our Copyright Policy below.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at service@extensionsofgold.com

CHANGES TO THIS PRIVACY POLICY

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Changes and clarifications will take effect immediately upon their posting on the website.