Shipping Methods: DHL, UPS, EMS, TNT, FedEx, etc.
Time in Transit: Usually 3-5 Business Days.
Shipping Cost: Click Shipping and payment tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.
ExtensionsOfGold orders are shipped from our warehouses located in Qingdao (China) by DHL UPS EMS or other express(If you have extra needs, please let us know before you confirm order). It will take 1-2 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. You will receive a confirmation e-mail with the tracking link once your order ships
International Taxes And Duties
International customers are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by ExtensionsOfGold.com, and thus cannot be refunded.
We ship all items stamped as "Gift" or "Sample" and written of low product value for your easy customs clearance and less charge. But sometimes several countries such as Canada, Germany, South Africa, Brazil would charge some taxes which are not avoided .We will submit all documents to help you go through the Customs.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at [email protected] as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
Delivery Estimates
Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted.
We make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers at numbers above in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
Please Note
If inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.